Privacy Policy

CLM Media is a specialist equestrian content and storytelling studio. Our website address is clmmedia.co.uk. We are the data controller for any personal information you provide to us.

If you have any questions about this policy, please contact us at [email protected].

We collect information you provide directly to us, including:

• Your name and email address when you submit an enquiry via our contact form
• Your business name and any project details you choose to share
• Any other information you voluntarily include in your message

We do not collect payment information directly — any transactions are handled by secure third-party processors.

We use the information you provide to:

• Respond to your enquiry and communicate with you about potential projects
• Send you information you have requested about our services
• Fulfil any contract we enter into with you

We will not sell, rent or share your personal information with third parties for marketing purposes.

We process your personal data on the following legal bases:

• Legitimate interests — responding to enquiries and managing client relationships
• Contract performance — where we have entered into an agreement with you
• Consent — where you have explicitly opted in to receive communications from us

We retain enquiry and client data for up to three years after our last contact, unless you ask us to delete it sooner or we are required by law to retain it for longer.

Our website uses essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. If we add analytics in the future, we will update this policy and request your consent where required.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at [email protected].

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.